Refund Policy

1. Overview

At Designfolio, we want you to be completely satisfied with our service. This refund policy outlines the circumstances under which refunds may be provided.

2. No Money-Back Guarantee

Designfolio does not offer a money-back guarantee on subscription fees. All payments are final and non-refundable under normal circumstances.

3. Full Support Commitment

While we don't offer refunds, we are committed to providing full support to resolve any issues you may encounter with our service. Our support team will work diligently to:

• Address technical problems promptly
• Provide guidance on using platform features
• Assist with portfolio optimization
• Resolve any service-related concerns

4. Exceptional Circumstances

In rare cases involving significant service failures or technical issues that cannot be resolved, we may consider refunds on a case-by-case basis at our sole discretion.

5. Non-Refundable Items

The following are not eligible for refunds under any circumstances:

• Domain registration fees (handled by third-party registrars)
• Custom development work or services
• All subscription fees
• Services used in violation of our terms
• Accounts terminated for policy violations

6. Getting Support

How to Request Help:

1. Contact our support team at shai@designfolio.me
2. Describe your issue or concern in detail
3. Our team will respond within 24 hours
4. We'll work with you to resolve the issue completely

7. Subscription Cancellations

You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing period, and no refund will be provided for the remaining subscription time.

8. Modifications to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

9. Dispute Resolution

If you have any concerns or disputes, please contact our support team first. We are committed to resolving issues fairly and promptly through direct communication.

10. Contact Us

For support requests or questions about this policy, please contact us: